The following policies are provided directly by Savanna Trails Safaris . Please review them before confirming your booking.
• A deposit is required to confirm the booking.
• The standard deposit is 20% of the total tour cost.
• The remaining balance is payable before arrival or on the agreed payment date.
• We accept bank transfer, credit card, Wise, and PayPal (where available).
• Any transaction fees charged by payment providers are the responsibility of the guest.
• A booking confirmation will be issued once the deposit has been received.
• More than 60 days before departure: Full refund minus transaction fees.
• 30–59 days before departure: 50% of the deposit is refundable.
• Less than 30 days before departure: Deposit is non-refundable.
• No refund will be provided for unused services after the tour has started.
• Refunds are typically processed within 7–14 business days.
• Special cancellation conditions may apply to peak-season bookings and permit-based activities.