User Agreement for Accessing Services
Welcome to FindTourGuide.com, a platform operated by Shenzhen Xingbituo Technology Co., Ltd. (“FindTourGuide”, “we”, “our”, or “us”). By accessing or using this website, you (“you” or “user”) agree to be bound by the following Terms of Use. Please read them carefully.
1. Platform Functionality and Scope
FindTourGuide is a digital platform that provides technical tools to connect travelers with independent, third-party local tour operators ("Travel Partners"). The platform facilitates the exchange of information and inquiry requests only.
We are not a travel agency or tour operator, and we do not participate in, endorse, monitor, or guarantee the delivery, quality, legality, or safety of any travel services, products, or experiences offered by Travel Partners.
All decisions regarding whether, when, and with whom to book travel services are made solely at the discretion of the user. FindTourGuide does not assume responsibility for any outcomes, losses, or disputes arising from your communication or transaction with Travel Partners.
2. Prohibited Activities
You agree not to engage in any of the following prohibited activities when using our website:
- Modification or Replication: You may not copy, alter, distribute, transmit, display, reproduce, license, or sell any materials or services obtained through this site.
- Commercial Exploitation: Use of the platform or its contents for unauthorized commercial purposes is prohibited.
- Automated Access: No automated tools (e.g., robots, spiders, scrapers) may be used to access or monitor our site without prior written consent.
- Circumventing Protections: You may not bypass technical restrictions (e.g., robot exclusion headers) that regulate access to the platform.
- Software Interference: You are prohibited from reverse engineering, modifying, or tampering with any software associated with the platform.
3. Interactions with Third Parties
Any communications, transactions, or engagements with Travel Partners or other third parties, including payments, trip participation, customer service, or dispute resolution, are conducted entirely at your own risk. FindTourGuide is not a party to any agreement between you and any Travel Partner.
We do not:
- Guarantee the reliability, safety, or legality of services provided by Travel Partners;
- Take responsibility for any delays, cancellations, damages, or personal experiences during your trip;
- Provide insurance, customer support, or refunds on behalf of Travel Partners.
You acknowledge that any reliance on a third party’s offering is made solely at your discretion, and FindTourGuide bears no liability for any loss or harm incurred.
4. Limitation of Liability
To the fullest extent permitted by law, FindTourGuide and its affiliates disclaim all liability for:
- Losses, damages, or injuries arising directly or indirectly from your use of or inability to use the website;
- Disputes or misconduct involving third-party Travel Partners;
- Any reliance on the accuracy, completeness, or usefulness of content provided on the website;
- Travel to or from destinations that may involve risk;
- Any indirect, incidental, special, or consequential damages, including loss of profit, data, or goodwill, regardless of legal theory.
By using this website, you expressly agree to assume all risks related to your travel decisions and waive any claim against FindTourGuide related to your travel experience.
5. Indemnification
You agree to indemnify and hold harmless FindTourGuide, its affiliates, officers, employees, and agents from any claims, damages, losses, legal costs, or liabilities arising out of:
- Your use of the platform;
- Your violation of these Terms or any applicable laws;
- Any dispute, contract, or interaction between you and a Travel Partner.
6. Changes and Termination
We reserve the right to modify these Terms of Use at any time. Continued use of the platform after updates constitutes your acceptance of the revised terms. We may suspend or terminate your access to the platform for violations of these Terms.
Contact
If you have any questions about these Terms of Use, please contact us at [email protected].