Botswana Craft serves as the primary retail hub for traditional handiwork in Gaborone, featuring inventory from more than 2,000 rural producers across the nation. Established in 1970 by the Botswana Development Corporation, this privately owned center provides a reliable venue for purchasing authentic Etsha baskets and San jewelry without the uncertainty of informal street markets. The facility is situated on Plot 20716 off the Western Bypass, making it easily accessible for those transiting through the capital toward the Okavango Delta or Chobe National Park. Unlike generic gift shops found in major malls, the stock here reflects specific tribal techniques and regional materials that have remained consistent for decades.
Walking through the main retail floor reveals a distinct lack of mass-produced plastic or imported trinkets. I find the back section of the store particularly rewarding where the most intricate Ngamiland baskets are kept—these are the ones that actually hold their value as collectible art rather than just functional housewares. The staff members generally know the specific villages or regions of origin for most high-end pieces, a detail that adds significant depth to a purchase. If you arrive early on a Tuesday or Wednesday morning, the atmosphere is quiet enough to hear the faint sound of wooden carvings being polished in the workshop areas. This timing also ensures you avoid the midday heat and the local lunch crowd that typically fills the outdoor spaces around 12:30.
The most sought-after items in the collection are the coil-woven baskets from the Ngamiland district in the northwest. These pieces are crafted using the fibers of the mokolwane palm—Hyphaene petersiana—which artisans boil with natural dyes derived from tree bark and roots to produce earth-toned colors. Traditional patterns often carry specific names like the Forehead of the Zebra or the Tears of the Giraffe, reflecting the deep connection between the weavers and their natural surroundings. A high-quality basket is defined by the tightness of its weave; a skilled artisan can produce a vessel so dense it can theoretically hold water, though these are now primarily decorative. Prices for these baskets vary significantly based on size and the complexity of the design, with smaller bowls starting at roughly 150 Pula while large, gallery-quality masterpieces can reach several thousand.
Beyond the famous basketry, the shop maintains a significant collection of San—or Bushman—crafts sourced from the Kalahari regions. These include ostrich eggshell jewelry where individual discs are painstakingly chipped and ground into uniform beads, then strung onto leather cords. You will also find traditional hunting sets consisting of small bows and arrows tipped with non-toxic bone or wood, often packaged in leather quivers. Because the center operates as a fair-trade partner for rural communities, the income generated from these sales frequently serves as the only source of cash for families living in remote settlements. I suggest looking for the small, circular leather pouches adorned with beadwork as they are remarkably durable and serve as practical travel wallets for coins and cards.
The Courtyard Restaurant is tucked behind the main retail building and serves as a local favorite for authentic Setswana cuisine between 09:00 and 16:00. The menu focuses on staples like seswaa—slow-cooked salted beef that is pounded until shredded—and bogobe jwa lerotse, a thick porridge made from sorghum and a specific type of melon. For a lighter option, the wild mint tea known as mosukujane offers a refreshing herbal flavor that is far superior to standard commercial tea bags. The seating area is shaded by large trees and traditional thatch, providing a natural cooling effect even when Gaborone temperatures exceed 30 degrees Celsius. I recommend trying the tswii—a water lily root dish common in the north—if it is available on the seasonal specials board.
Every year, usually in May or June, the center hosts the Orange Letlhafula Cultural Festival to celebrate the harvest season. This event is perhaps the most significant cultural gathering in Gaborone, often selling out its 700 available tickets weeks in advance. During the festival, the courtyard is filled with massive cast-iron pots cooking traditional dishes over open wood fires, and attendees are encouraged to wear their finest traditional attire like the blue and white leteisi fabric. Music is a central component, featuring groups that play the katara—a traditional guitar—or perform rhythmic clapping songs accompanied by vigorous leg-rattling dances. It is the one day of the year where the commercial aspect of the shop takes a backseat to communal celebration and the sharing of ancestral recipes.
Yes, the shop provides professional packing and shipping services through international carriers like DHL and specialized freight companies. They regularly handle large wooden carvings and bulky furniture, providing customers with tracking numbers and insurance options for high-value items sent to North America or Europe.
The retail shop is generally open from 09:00 to 18:00 on weekdays and has slightly shorter hours on Saturdays, typically closing by 17:00. The Courtyard Restaurant serves breakfast from 09:00 until 12:00 and moves to its lunch menu from 12:00 to 15:00, staying open for drinks until 16:00.
Major credit cards including Visa and Mastercard are accepted for both handicrafts in the retail store and meals at the Courtyard Restaurant. However, it is useful to carry a small amount of Botswana Pula for minor tips or if you plan to visit smaller vendors in the surrounding areas where electronic terminals might be unavailable.
Weekday mornings between 09:30 and 11:30 are the most peaceful times for browsing the craft selections without the distraction of the lunch rush. The parking lot on Magochanyama Road often fills to capacity between 12:30 and 14:00 as local business people arrive for the popular seswaa lunch specials.
Foreign visitors are welcome to attend the festival, provided they purchase tickets early through the Botswana Craft office or designated local outlets. The event is a family-oriented celebration of harvest traditions and offers an excellent opportunity to sample a wide variety of traditional Botswana dishes in a single afternoon.
Wazha Dambe A serene local themed market, restaurant, and conference centre. Good traditional food (some with a twist) served. Great outdoor sitting areas with even better service. Botswana Craft has hosted festivals for many music legends, and will give you that nostalgic feel if you have been to any of the festivals.
John Kang We had almost one hour to spend at the shop. The ladies bought the black baseball hats with photos of the five most famous animals of Botswana printed above the brim. One lady, my college desk mate bought a couple of dining table coverings. I bought a book of 30 animal stories based on African mythology. The shop has a lot of other craft items. It's a lovely place. A week ago, we had a nice lunch next door in the courtyard.
Samantha Leung The restaurant is lovely serving local food with reasonable price. Staffs are friendly and attentive as well. The shop has a great deal of beautiful and unique handmade African crafts but they are a bit expensive.
Erica Wilds Make your way through the curio shop to the courtyard restaurant, what a great vibey place Great service and even better food. Treated to rolls and butter just as i was seated. Oredered the homemade lemonade, seswaa (pulled beef), mashed potatoes, roasted veg and gravy on the side. Everything was delicious and well priced. Well worth a try. I'll definitely be back. Great service Paul🌟🌟🌟🌟🌟
Jaco Bo Nice crafts, they have a wide variety of products made in Botswana, the personal was friendly, specifically a lady that helped me to find a place in Gaborone, the price is reasonable, the location is very good , behind is the Courtyard that offer traditional food of Botswana.