The David Sheldrick Wildlife Trust opens its gates to the public for exactly sixty minutes every day starting at 11:00 AM. This narrow window allows visitors to observe the orphaned elephants during their midday milk feeding and mud bath without disrupting their highly structured rehabilitation routine. You must secure a booking through the official online portal weeks in advance because the nursery limits daily capacity to ensure the animals do not become overwhelmed by human presence. Entry requires a contribution of 2,500 Kenyan Shillings per person, which directly funds the specialized milk formulas and veterinary care required for the infants.
Visitors gather around a rope-enclosed dirt clearing where the youngest elephants arrive in two separate groups based on their age and social hierarchy. The keepers carry large plastic bottles filled with a proprietary milk formula that took founder Daphne Sheldrick nearly thirty years to perfect. Watching a two-year-old elephant sprint toward a bottle with its trunk swaying is a visceral reminder of the trauma these animals survived before their rescue. The keepers provide a live narration throughout the hour, detailing the individual rescue stories of the orphans currently in residence.
Most people stand near the rope line hoping for a trunk touch, but the elephants dictate the interaction entirely. If an elephant decides to scratch its side against the rope near you, remain still and let it move at its own pace. The dust can be thick during the dry season, so wearing light-colored clothing that you do not mind getting dirty is a practical choice many first-time visitors overlook. You will likely see the elephants rolling in the red volcanic soil to protect their sensitive skin from the equatorial sun, which is at its strongest during this midday hour.
The nursery is located near the Mbagathi Gate of Nairobi National Park, approximately 17 kilometers from the city center. Do not underestimate the Nairobi traffic on Langata Road, which can turn a twenty-minute drive into a ninety-minute ordeal during peak hours or rainy days. Arriving at the gate by 10:30 AM is a smart move to clear security and find a parking spot before the crowd swells. The facility sits at an elevation of roughly 1,795 meters, meaning the air is often cooler than in the lower parts of the city, especially during the Kenyan winter months of June and July.
While the public hour is a standard tourist activity, the fostering program offers a more intimate look at the conservation work being done here. For a minimum annual contribution of 50 USD, you can foster a specific orphan and receive regular email updates on their progress and health. This program is the financial backbone of the trust, supporting the operation of multiple mobile de-poaching units and veterinary teams across Kenya. Foster parents receive a digital certificate and a link to a monthly diary that explains the changing social dynamics within the elephant groups.
One of the most significant benefits of being a foster parent is the opportunity to attend the private evening visit at 5:00 PM. This session is far more quiet than the morning public hour and allows you to watch the elephants returning from the forest to their night stockades. You can see the keepers putting the babies to bed, often sleeping in the same stalls to provide the 24-hour emotional support these social mammals require. This experience feels more like a visit to a sanctuary than a tourist attraction, as the number of foster parents allowed each evening is strictly capped. You must book this specific encounter separately through the foster parent portal well before your arrival in Nairobi.
The Nairobi nursery is only the first stage of a process that can take up to ten years to complete. Once the elephants reach an age where they are no longer dependent on milk, usually around three or four years old, they are moved to one of three reintegration units in Tsavo National Park or the Kibwezi Forest. These units, such as Ithumba or Voi, provide a protected environment where the orphans can begin interacting with wild herds. The transition is gradual, driven entirely by the elephant's own readiness to leave the safety of the human-led group and join a wild family.
It is fascinating to observe how the older orphans take on a leadership role for the newcomers during this move. The trust has successfully raised and released over 320 elephants back into the wild since its founding in 1977. These former orphans have gone on to have their own calves in the wild, which they sometimes bring back to the stockades to show their former human keepers. This cycle of rescue and return proves that the intensive, around-the-clock care provided in Nairobi actually works over the long term.
The trust transitioned to a fully digital booking and payment system to manage visitor numbers more effectively. You must show a pre-paid booking confirmation on your phone or a printed paper to gain entry at the 11:00 AM gate opening. Payment is handled through their website using credit cards or mobile money platforms common in East Africa.
Using a ride-sharing app like Uber or Bolt is generally more reliable and cheaper than negotiating with independent taxis parked outside hotels. Ask your driver to drop you specifically at the Sheldrick Wildlife Trust entrance inside the KWS workshop gate area. If you are staying in the Karen neighborhood, the drive is significantly shorter than coming from the central business district.
There are no cafes or restaurants inside the nursery area because the focus remains entirely on the welfare of the elephants. A small gift shop sells water and souvenirs, but you should bring your own reusable water bottle if you expect to be thirsty during the hour. The gift shop proceeds go directly toward conservation efforts, including the purchase of aircraft for aerial surveillance.
If the 11:00 AM slot is unavailable, your only other option for a visit is to become a foster parent and book the 5:00 PM private session. Note that the evening foster visits also book up several weeks in advance during the high season of December and August. Checking the website for last-minute cancellations is worth the effort, though they are quite rare due to the high demand.
pythias matuku (Go) Where the love for wildlife began.
Shelly Orr I would not make a donation in hopes of scheduling a one on one visitation with your adoptee. Sheldrick, conveniently, hasn’t updated their website to inform the public on their recent policy change on the discontinuation of the 5pm visitation with the rhinos or elephants. They now have an opportunity to meet these animals at 3pm but it requires a very “large” donation. Our family didn’t qualify for the meet and greet with our adoptees even though we adopted 6 at $50 each. Below is the email I received from one of the administrators about our inquiry to visit our adoptees: “Dear Shelly, Many thanks for your email and for your generous support of the Orphans’ Project. Unfortunately, our 5pm foster parent visit is closed for the foreseeable future. Although the 5pm visit was originally closed for Covid, we have since learnt of all the many issues the Keepers were experiencing during the visit, and as a result it has been decided to keep this visit closed for the foreseeable future. Sadly, many of our visitors as well as tour operators were not respectful of our rules and visiting guidelines and would crowd around the stable and stockade doors which overwhelmed both the Keepers and orphans. We received numerous complaints. Thus, we are now only open to the public from 11am to 12 noon but also have a 3pm private visit (which involves a much larger donation). Important Update: As of 19th September 2023, the Kenya Wildlife Service (KWS) has mandated that all those visiting the SWT Elephant Nursery are required to pay park fees for Nairobi National Park. This is an entirely separate payment to our Nursery entry donation, and it must be paid via the eCitizen online platform. We apologise for any inconvenience this new arrangement may cause and would encourage you to access the Nairobi National Park for a game drive either before or after your visit to us as you will have already paid all relevant fees for the day. This beautiful park situated close to our capital city can benefit enormously from your support. As emphasised, the KWS Park entrance fees are separate to the entry donation for your booking with the Sheldrick Wildlife Trust (SWT). All entry donations to SWT need to be paid directly to SWT staff, who are located at the entrance to the Nairobi Nursery, after you have passed through the KWS park gate. The eCitizen payment platform enables you to pay the KWS Park entrance fees at any time in advance of your visit. We strongly encourage you to do this prior to your visit to avoid unnecessary delays at the KWS Mbagathi gate (also known as the KWS Workshop Gate) at the entrance to Nairobi National Park. For more information regarding visiting us, and how to pay the new KWS mandated fee, please go to Nairobi Nursery Visiting. Kind regards,” Making a donation to Sheldrick is incredibly awesome to support these large orphans but, again, you won’t be able to meet your adoptee. Make sure you are making a donation for the right reasons.
Roylance Mwakio Best experience , explored many beautiful sceneries with different Wildlife animals. Great exposure through the Taitan Tsavo Rovers Club (TTRC) we camped and had the best experience. Great appreciations to Sheldrick Wildlife Trust for the opportunity. It was pleasure.
Vivek Mehta The most awesome work being done here. Rescue of orphaned elephants. Patiently and lovingly cared for. Prepared for eventual reintegration with the wild herds. You come out with a feeling of connection with the elephants and a real respect for the entire team that cares for them.
Dr. Aminga M. Duncan The place is good as it gives a close interaction to orphan elephants and the process of hand raising wild animals