The following policies are provided directly by Shikisha Tours and Travel . Please review them before confirming your booking.
To confirm a booking:
– A 35% deposit of the total tour package is required when booking.
– Full payment may be required if the departure date is near.
– Customers who deposit must clear the balance at least 14 days before departure.
Card Surcharge Notice (exclusive of VAT):
– Visa/Mastercard: 3.5%
– AMEX: 3.9%
– Mobile Money: 1%
– Wire Transfer
Cancellation by You:
– Must be in writing.
– 45 days before: 10% fee
– 15 days before: 25% fee
– 7 days before: 50% fee
– Within 24 hrs: No refund
Contact [email protected] for refund requests.
Refunds are based on the cancellation policy and processed within 7–14 business days.
Tips (Tipping guideline US$10.00 pp per day) for driver/guide and crew
50% discount for Children below 12 years
Single supplement applies for solo travellers.